One day they may be hosting 1,000 people for a sit-down dinner and the next it’s 50,000 lively Colts football fans. While the logistics of such events are always complicated, the staff at the Indiana Convention Center & RCA Dome never has to worry about the comfort level in the 1.9 million-square-foot facility, thanks to Citizens Thermal.

Whether it’s the dog days of August or the frigid nights of January, the Convention Center & RCA Dome staff knows Citizens Thermal will keep its guests comfortable. “If you are in a meeting with a thousand people and it’s too hot or too cold, that’s all you can think about. If we can’t provide a comfortably warm or cool environment, then it doesn’t matter if the facility is clean and the food is good,” said Barney Levengood, Executive Director of the Indiana Convention Center & RCA Dome.

Not having to worry about heating and cooling service helps the facility’s staff focus on its primary mission. “Like any small business, we have to sell it, market it and do everything from legal issues, and accounting to personnel and delivering products and services. We are at the center of a $1.6 billion entertainment industry in Central Indiana. The challenge is to deliver top quality service and have our customers come back,” Levengood explained.

Barney Levengood,
Executive Director of the Indiana Convention Center & RCA Dome