While cost savings are important, Citizens Thermal also has provided reliable,
high quality service. “Reliability is our biggest issue when it comes to energy, especially at
The IU School of Medicine and the affiliated Clarian Health facilities. The various patient
care and health research facilities have very specific environmental requirements when it comes to heat and humidity. Citizens Thermal
has provided critical reliability while meeting our specific performance standards,” Wren said.
Other benefits IUPUI
has realized through choosing Citizens
Thermal include:
- Not having to compete
with private industry to
hire highly technical
energy-related personnel.
- Not having to devote time
and resources to government
permitting
of
energy-related facilities.
- Not having to research the
fast-changing energy
market conditions
critical to making wise
fuel choices.
Wren emphasized that
the service provided by
Citizens Thermal has been
outstanding because of its
people. “The people at
Thermal have worked with us
in a collaborative way to
ensure that our energy needs
are being met,” Wren said.
Wren believes Citizens
Thermal also is a good
business partner for IUPUI
because it is part of Citizens
Gas & Coke Utility, which is
operated under a Public Charitable Trust. “Because
Citizens is owned by a trust, I
don’t have to worry about
whether it will be owned by
some out-of-town company or driven by a strategy that
stresses service to stockholders
over customers. Like the
university, I know Citizens Gas
is driven by service to this
Customer Testimonials: RCA Dome and
Convention Center
The Indiana War Memorial and the American Legion's National Headquarters |
